5 Ways to Delight Your Customers

Providing great service can make a huge difference in a small business.  For companies like Zappos, Nordstrom, and Southwest Airlines, customer service is a differentiator from their competitors.  Done right, good customer service can bring lots of referrals that lead...

Using QBO’s Accounts Receivable Reports

With the holidays and year-end over, you can turn your attention to catching up with your customers.   It would be nice if we could neatly wrap up every accounting month or quarter or year neatly, with all of our transactions completed. All current bills and invoices...

Will 2016 Be Your Best Year Ever? 

If you want 2016 to be better than 2015, you have to do something differently in 2016 than you did in 2015.  It’s a simple but profound realization.  Change brings the opportunity to make things better; it can be scary yet exciting at the same time. Ask yourself what...

How to Add Documents in QuickBooks

Accounting is about more than just numbers. QuickBooks lets you make documents available from within the program itself.   You could call QuickBooks a “green” computer program. It can conserve reams of paper by storing customer and vendor records, for...

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